Scheduling

We recognize that most of our patients have obligations during the day, usually involving work or school. When orthodontic treatment begins, you will be seen every four to ten weeks, and some of these appointments may conflict with work or school schedules. One of our goals is to have as few of these inconveniences as possible. To help us achieve our goal we have devoted considerable time and effort to establish the following scheduling guidelines. We do ask for 24-hours notice if you need to change an appointment. To schedule an appointment call 925-689-4790.

Shorter Appointments

You may be amazed at how quickly technical adjustments can be made. These quick appointments can be scheduled at various times during the day. As you can imagine, after-school appointments are scheduled very heavily so that as many patients as possible do not have to miss work or school. If you prefer a quieter time, please ask to schedule a morning appointment. We are happy to provide you a written medical excuse to avoid an unexcused absence from work or school.

Longer Appointments

Longer appointments are scheduled during morning and early afternoon hours. In this way, we are able to accommodate as many families as possible.

Emergency Appointments

Emergency time is held open during each day so that we may schedule you as soon as possible during normal hours. Please understand that although we keep a variety of emergency times available, we may not be able to offer you your “ideal” time for an emergency appointment. Our goal is to accommodate you as soon as possible based on the urgency of the situation. If you have an emergency with your appliances, please call the office before you come in. This will allow us to evaluate the problem and determine the appropriate amount of time needed for your visit. If you arrive with a broken appliance without advance notice, you may need to be rescheduled. We ask for your understanding if a return visit is required to make necessary repairs so that we respect the valuable time of all of our scheduled patients. Should you have an emergency after hours or on weekends, contact the office and you will be instructed who to call for assistance.